Role: Social Media Associate
Main role responsibilities
Chapter Support
· Works closely with the Director of Marketing and Communications to implement a strategy to engage and motivate active online advocates
· Stays up to date on new tools and how other organizations are using them, so that the chapter uses these technologies effectively
· Moderates message boards and keeps spam and unwanted solicitations in check
· Serves as an advocate for the community internally. Provides management with grassroots feedback and ideas
Board Participation
· Serves as a subject-matter expert advising the chapter board on the use of social media in support of its mission
· Supports and promotes CARE, and the strategic goals and action plans of the chapter
· Represents the chapter professionally and ethically in all business functions/organizational activities
· Participates in chapter events, committee meetings, and regional conferences as available
Qualifications:
· Member of chapter required, Member of ATD National preferred
· Commitment to the chapters’ Mission, Vision, Strategy, and Goals
· Skilled in written and verbal communication, personal interaction and problem-solving
· Ability to plan, organize and execute activities as required by the position
· Ability to complete projects within established timeframes
· Willingness to advocate for the chapter
· Ability to seek others out as volunteers
· High degree of familiarity with the internet, social networking tools, and online protocol
· Ability to solve community disputes and enforce rules
· Ability to teach, guide, and encourage others about the best practices in social media, including patience with people new to social media
· In-depth familiarity with online community best practices, and experience interacting in a variety of online contexts.
· Experience blogging and utilizing social networking technology (advance coding skills not required)
ATD Resources:
Chapter Relations Manager (CRM)
National Advisors for Chapters (NAC)
Chapter Affiliation Requirements (CARE)
Sharing Our Success (SOS)
Chapter Leader Community (CLC)
Leadership Connection Newsletter (LCN)
Toolkits
Chapter Leader Webcasts